Frequently Asked Questions
How will I pay for my order?
You will have to pay cash to the courier person, when you receive your order.
How do you deliver?
We deliver via priority couriers: TCS, Leopards, etc, depending on your city and location.
I don't want a delivery at my address. Is there a solution?
Yes, there is. You can also opt to collect the package yourself from some of TCS' branches.
To avail this option:
- Place your order, put "Self collection" in the address field followed by the city/preferred area of collection.
Where is your outlet/office/warehouse?
We do not have any outlets in Pakistan. We are purely online, with no location which you can visit.
As you can imagine there are many groups of people who are extremely against what we are doing. Hence, the locations of our office and warehouses are a well-kept secret, and we will not disclose that information for any reason.
This level of privacy and security is why we are Razdaar, and it is to protect ourselves and you: our customers.
Why is the website blocked?
Due to malicious intent by one of our competitors, and corruption within PTA, our website is blocked on some networks.
We are working on this. Meanwhile, you can always use a VPN to visit our website; we recommend Windscribe (free)